Employee Survey's

Employee Survey's

Your employees have some great insight on business and client satisfaction. All you have to do is ask them. Attached is a sample Employee Survey that focuses on their overall job satisfaction as well as client satisfaction.

Please take a few minutes to help me get to know you better. There are no right or wrong answers and ALL Information collected is CONFIDENTIAL.

Name: __________________________________________________________________________________

Job Title: _______________________________________________________________________________

Tenure: ________________________________________________________________________________

Job Description (please list all that you do): ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Are you currently happy with your employment? _____________Why? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What do you like most about your current position? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What do you like least?

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are 3 things you would change regarding your current position?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Career Development:

What are your strengths (list 3-5)?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are your areas of development (list 3-5)?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Where is your current career development going? What are you currently doing to improve your skill sets? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Where would you like to see your career/clinical development go? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What types of programs would you like to see implemented here at __________________________? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Is there an area of interest at work where you are not currently focusing? What additionally would you like to take on? _____________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is your next step at _______________________ – next role? _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How can ___________________- help you reach your next advancement/ role/ development? What do you need? ________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Client Satisfaction

Do you believe your client are satisfied with the work you do? ____________ Why? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is currently being done to improve client satisfaction?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is currently being done to improve new clientcontact? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is your overall role in client satisfaction? Retention and Recruitment of new client?

Client Satisfaction: _________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________

Client Retention:___________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________

New Client Recruitment: ____________________________________________________________________ ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What issues do you believe __________________ is facing when focusing on the client overall experience? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How can ___________________ Improve client satisfaction? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Office Flow

Please rate the following:

Poor

Fair

Neutral

Good

Excellent

Office Communication

Office Conflict Management

Office Attitude

Assignment of Work Load

Team Leadership

Work Schedule

Client Flow – Slow time

How would you change any of the above that scored below Good? (This can be emailed to me or we can discuss at a later date) ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Are you incentivized in any way to go above and beyond (i.e. selling add on services or products, social media drives ECT.)? _______ If so what is incentivized and how? __________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Does the above work for you – does it motivate you? ______________________________________________

What changes do you believe would improve the work environment at_________________________? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Anything else we should know? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________